World class training at world class locations
Before you can fly, every applicant must participate in (and pass) our two-part training program.
Air Canada Rouge safety training in Toronto or Montreal
Prepare yourself for our flight safety and procedures training that’s second to none. This is a comprehensive 6-week program (4 weeks technical, 2 weeks service) in which all in-flight safety information will be covered, including pre- and post-flight boarding procedures. Applicants learn the ins and outs of airplane safety, and how to ensure the safest flight possible for customers and fellow Air Canada Rouge Crew members.
Customer service excellence training
All Air Canada Rouge applicants must attend a one-week training program. For Rouge Crew applicants, this is after successfully completing our safety training program. This amazing program is one of the best in its class, and is something we’ve become known for.
During the training, you’ll have the opportunity to work as a team, discuss the different aspects of the work you’ll encounter as part of the Air Canada Rouge Crew, and apply customer service theories to real-world scenarios. What will you learn during your training sessions?